Emma Thornton

Profile

Emma Thornton is a social value and sustainability professional with extensive experience leading strategic social impact delivery across major public sector contracts. As Head of Social Value at Capita Pension Solutions, she leads the development and implementation of social value, ESG and sustainability initiatives across large-scale pension administration services.

Emma specialises in embedding social value into operational delivery, governance, reporting and organisational strategy, with expertise in public procurement, Cabinet Office social value requirements and long-term impact measurement. Her work focuses on creating meaningful and measurable outcomes across wellbeing, skills, environmental sustainability, financial education and inclusive employment.

Alongside her professional role, Emma contributes to industry working groups, speaks at sector events and actively supports initiatives focused on social sustainability, accessibility and responsible business practice.